Lo Media Group — Privacy Policy
Effective Date: May 28, 2026
Last Updated: May 28, 2026
1. Introduction
Lo Media Group (“Lo Media,” “we,” “us,” or “our”) is a marketing agency. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:
– Visit our website at lomediagroup.com (the “Site”);
– Contact us by email, phone, web form, or social media;
– Engage us for marketing, advertising, web design, SEO, content, or related services (our “Services”); or
– Otherwise interact with Lo Media in a business context.
By using the Site or our Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or provide us with personal information.
This Policy is written for a United States audience. If you access the Site from outside the U.S., your information will be processed in the United States, which may have different data protection laws than your country of residence.
2. Information We Collect
We collect personal information in three main ways:
A. Information You Provide Directly
This includes information you submit through contact forms, intake calls, project onboarding, invoicing, email exchanges, or while working with us as a client or vendor, such as:
– Name, business name, job title;
– Email address, phone number, mailing address;
– Information about your business (website, industry, marketing goals, budget, target audience);
– Account credentials or access you grant us to your platforms (e.g., Google Ads, Meta Business Manager, Google Analytics, Google Search Console, your CMS) for the purpose of performing Services;
– Billing information, including payment details processed through our payment processor (Lo Media does not store full card numbers on its own systems);
– Any other information you choose to share with us in communications, briefs, creative reviews, or testimonials.
B. Information Collected Automatically
When you visit the Site, certain information is collected automatically through cookies, pixels, and similar technologies, including:
– IP address and approximate location (city/region level);
– Device and browser type, operating system, screen size, language;
– Pages viewed, links clicked, time on page, referring URL, search terms used to reach us;
– Date/time of access and session identifiers.
See Section 6 (“Cookies and Tracking Technologies”) for details on the specific tools we use.
C. Information from Third Parties
We may receive information about you from:
– Service providers and platforms we use to deliver Services (e.g., Google, Meta, LinkedIn, analytics providers, CRM and email tools);
– Publicly available sources (e.g., your company website, LinkedIn profile, business directories);
– Referrals from existing clients or partners;
– Our advertising platforms (campaign performance data, audience insights — typically aggregated).
We Do Not Knowingly Collect Sensitive Personal Information
We do not request government IDs, Social Security numbers, financial account credentials beyond what’s required to process payments, health information, or precise geolocation. Please don’t send these to us.
3. How We Use Personal Information
We use personal information to:
– Respond to inquiries and provide quotes or proposals;
– Deliver and improve our Services, including marketing, advertising, design, SEO, content, and analytics work;
– Manage client and vendor relationships, including invoicing, contracts, and communications;
– Operate, maintain, and improve the Site;
– Measure and analyze website traffic and marketing performance;
– Send service-related and (where permitted) marketing communications;
– Comply with legal obligations, enforce our agreements, and protect our rights, property, and safety, and that of our clients and others;
– Detect, prevent, and respond to fraud, abuse, security incidents, or unlawful activity.
We do not sell personal information for money. See Section 8 for details on “sharing” under California law.
4. How We Share Personal Information
We share personal information only as described below:
– Service Providers. With vendors and contractors who help us run our business (e.g., email and CRM tools, payment processors, analytics providers, cloud hosting, scheduling, file storage, accounting). These providers are contractually limited to using the information for the services they provide to us.
– Marketing & Advertising Platforms. Where you’ve interacted with our Site or campaigns, with platforms such as Google (Ads, Analytics, Search Console), Meta (Facebook/Instagram), LinkedIn, Microsoft (Bing), and similar advertising and measurement partners, in accordance with their terms and our cookie disclosures (Section 6).
– Clients (for vendors/contractors). If you are a vendor or contractor, we may share your contact and work-product information with the client you are supporting.
– Legal & Safety. When required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Lo Media, our clients, or others.
– Business Transfers. In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, in which case personal information may be transferred to the successor entity, subject to the protections of this Policy.
– With Your Consent. Any other sharing will be done with your direction or consent (for example, a testimonial or case study).
5. Client Data We Handle on Your Behalf
When you engage Lo Media for Services, we may access or process data inside your platforms (e.g., your ad accounts, analytics properties, CRM, website, customer lists) to perform the work you’ve hired us to do. That data remains yours. We use it only to provide the Services, follow your instructions, and comply with the terms of our engagement and applicable law. We do not use your customer data to train AI models, sell to third parties, or market unrelated services to your customers.
6. Cookies and Tracking Technologies
We and our partners use cookies, pixels, tags, SDKs, web beacons, and similar technologies on the Site for analytics, advertising, and measurement.
Tools we currently use (or commonly use) include:
– Google Analytics 4 (GA4) — site analytics, traffic measurement;
– Google Ads conversion tags and remarketing tags — campaign measurement and audience building;
– Meta Pixel (Facebook/Instagram) — advertising measurement and audiences;
– LinkedIn Insight Tag — advertising measurement and audiences;
– Microsoft Advertising (Bing) UET — advertising measurement;
– Tag management (e.g., Google Tag Manager) — to deploy the tags above.
This list may change over time as our marketing stack evolves; this Policy describes our general practices rather than a fixed list of vendors.
Your Choices
– Browser controls: Most browsers let you block or delete cookies and clear local storage. Doing so may impact Site functionality.
– Google: opt out of Google Analytics via the Google Analytics Opt-Out Browser Add-on, and manage Google ad personalization at adssettings.google.com.
– Meta, LinkedIn, Microsoft: each platform offers ad personalization controls within your account settings.
– Industry opt-outs: optout.aboutads.info (DAA) and optout.networkadvertising.org (NAI).
– Global Privacy Control (GPC): Where we are required to honor GPC signals (see Section 8), we will treat a valid GPC signal as a request to opt out of “sharing” for cross-context behavioral advertising.
We do not currently respond to legacy browser “Do Not Track” headers in a uniform way, because there is no industry-accepted standard for that signal.
7. How Long We Keep Personal Information
We retain personal information for as long as needed to:
– Provide the Services and maintain our business relationship with you;
– Comply with legal, tax, accounting, and recordkeeping obligations;
– Resolve disputes and enforce our agreements; and
– Operate our analytics and marketing systems (which typically retain event-level data for up to 14 months for GA4 by default, and per each platform’s policy).
When information is no longer needed, we delete, anonymize, or archive it consistent with our retention practices.
8. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), gives you the rights described below.
Categories of Personal Information We Collect
In the last 12 months, we have collected the following categories of personal information (as defined by California law):
– Identifiers (e.g., name, email, phone, IP address);
– Customer records (e.g., billing and contact information);
– Commercial information (e.g., services purchased, considered, or requested);
– Internet or other electronic network activity (e.g., browsing/usage data on the Site);
– Geolocation data (approximate, derived from IP);
– Professional/employment-related information (e.g., job title, employer);
– Inferences drawn from the above (e.g., audience segments).
We do not knowingly collect “sensitive personal information” as defined under California law and do not use any personal information for purposes that require a separate “right to limit” disclosure.
Sources, Purposes, and Disclosures
Sources are described in Section 2. Purposes are described in Section 3. Categories of recipients are described in Section 4 and Section 6.
“Sale” and “Sharing” of Personal Information
We do not sell personal information for money. However, under California law, the use of certain advertising cookies and pixels (such as those described in Section 6) may be considered “sharing” of personal information for cross-context behavioral advertising. To opt out of such “sharing,” you may:
– Submit a request using the contact details in Section 13;
– Use a Global Privacy Control (GPC) browser signal, which we treat as a valid opt-out request from the browser sending it; or
– Adjust the cookie/tracking controls described in Section 6.
We do not knowingly “sell” or “share” the personal information of consumers under 16 years of age.
Your Rights
Subject to verification and applicable exceptions, California residents have the right to:
– Know / Access — request the categories and specific pieces of personal information we have collected about you, the sources, purposes, and recipients;
– Delete — request that we delete personal information we collected from you;
– Correct — request that we correct inaccurate personal information;
– Opt out of “sale” or “sharing” for cross-context behavioral advertising (as described above);
– Non-discrimination — we will not discriminate against you for exercising any of these rights.
How to Submit a Request
Email us at info@lomediagroup.com with the subject line “California Privacy Request” and tell us which right you wish to exercise. We may need to verify your identity (for example, by confirming information already on file) before fulfilling your request. You may also use an authorized agent acting on your behalf, in which case we may require proof of authorization and verification of your identity.
We will respond within the timeframes required by California law (generally 45 days, extendable once by an additional 45 days where reasonably necessary).
9. Other U.S. State Privacy Rights
If you reside in another U.S. state with a comprehensive privacy law (for example, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, or New Jersey), you may have rights similar to those described in Section 8, including access, deletion, correction, portability, and the right to opt out of targeted advertising. To exercise these rights, contact us at info@lomediagroup.com.
10. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information, including access controls, encryption in transit (HTTPS), least-privilege access to client platforms, and vendor due diligence. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. Please use strong, unique passwords and keep your account credentials confidential.
11. Children’s Privacy
The Site and our Services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us at info@lomediagroup.com and we will take steps to delete it.
12. Third-Party Sites and Services
The Site and our communications may contain links to third-party websites, platforms, and services that we do not control. This Policy does not apply to those third parties. We encourage you to review the privacy notices of any third-party site you visit.
13. Contact Us
If you have questions about this Policy, want to exercise a privacy right, or wish to make a complaint, contact us at:
Lo Media Group
Email: info@lomediagroup.com
Website: lomediagroup.com
14. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Material changes will be communicated by posting a prominent notice on the Site or, where appropriate, by email. Your continued use of the Site or Services after the effective date of the updated Policy constitutes acceptance of the changes.